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Frequently Asked Questions
Frequently Asked Questions

Have a general E-Commerce or Website question? Here are some answers to find what you're looking for!

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Quick Reference Guides
Quick Reference Guides

Downloadable step-by-step PDFs for your every supply chain need. Our digital reference guides walk you through many of the Henry Schein Dental Website functions to increase your understanding and ease usability.

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Repair Services

In Office Equipment Repair Service

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Handpiece & Small Equipment Repair services (ProRepair)

ProRepair

Request a Repair Mailer Kit

Do-It-Yourself Repair & Parts (ProScore)

ProScore

Support Services and Assistance

Customer Service

Phone: 1-800-472-4346 (8:00am-8:00pm, ET)
E-mail: custserv@henryschein.com

ProRepair®

Phone: 1-800-367-3674 (8:00am-5:00pm, ET)
E-mail: prorepair@henryschein.com

Financial Services

Phone: 1-800-443-2756 (8:00am-5:00pm, ET)
E-mail: hsfs@henryschein.com

E-Commerce Technical Support

Phone: 1-800-711-6032 (8:00am-8:00pm, ET) Or 1-631-843-5500 x5117
E-mail: ECS@henryschein.com